Page 37 - BTSGroup ONE REPORT 2021/22_EN
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BTS Group Holdings Public Company Limited                                                                                            2.3 MOVE  35
               Annual Report 2021/22




                    Fare of the Green Line Core Network                                  FY 2021/22 operational performance


               The Concession Agreement stipulates that the fare will be charged on      BTSC has set Passenger Journey On-time, Train Reliability and Ticket Reliability
               a distance-based structure. At present, the fare rate collected by BTSC (Effective   as key indicators for monitoring and evaluating operations regarding stability
               Fare) is charged on a progressive rate based on the number of stations travelled.   of these factors. These are also used in benchmarking to compare efficiency
               The Concession Agreement also stipulates the Effective Fare must not exceed   in providing services by other operators both domestic and abroad. In FY
               the Authorised Fare, (which acts as a ceiling to the Effective Fare) whose   2021/22, efficiency in terms of passenger journey on-time, train reliability
               increase is tied to inflation. Regarding the authorised fare increase, from   and ticket reliability were higher than the target, with passenger journey
               the previous increase in March 2013, the CPI has recently crossed over 5%   on-time at 99.9% (exceeded its target of 99.5%), train reliability at 162,123
               in September 2021. Since then, BTSC was able to notify to the BMA for     car kilometres per fault (exceeded its target 35,000 car kilometres per fault)
               an adjustment in authorised fare by 7% to THB 21.5 - 64.5 per trip (from   and ticket reliability (transactions) at 195,781 (exceeded its target of not less
               THB 20.1 - 60.3 per trip). BMA subsequently acknowledged request in April   than 15,000 transactions before a failure). BTSC is committed to strive to
               2022. However, the Effective Fare remains unchanged at THB 16 - 44 per trip.  continuously improve its services.

               For more details, please refer to BTSGIF annual report.


               Table 2: Operations Performance Against Target
                            Performance Indicators                                 Target                             FY 2020/21             FY 2021/22
                Service Reliability (Passenger Journey On Time)  Not less than 99.5% per delay of 5 minutes or greater    99.9%                 99.9%
                Train Reliability (car-km)                   Not less than 35,000 car-km per fault                      156,089                162,123
                Ticket Reliability (transactions)            Not less than 15,000 transactions before a failure         194,678                195,781


               Green Line Extension 1                                                    Khu Khot; 19.0km) Green Line extensions. The Southern extension began its full
               The additional 12.75km extensions to the Core Network began operating in   operations (9 stations) on 6 December 2018, for the latter, the full commencement
               2009. It comprises of two extensions, covering 11 stations; the extension to   of 16 new stations began on 16 December 2020.
               the Silom Line (Saphan Taksin to Bang Wa; 7.45km and 6 stations) and extension
               to the Sukhumvit Line (On Nut to Bearing; 5.3km and 5 stations). Subsequently   Gold Line Phase 1
               in 2012, KT awarded BTSC a 30-year O&M agreement (2012 - 2042). In addition,   On 31 July 2018, KT awarded BTSC a 30-year O&M Services Agreement for
               this O&M agreement also covered the 23.5km of the Core Network post       the Gold Line Phase 1 (Krung Thonburi to Khlong San; 1.8km and 3 stations).
               concession expiration from December 2029.                                 The Gold Line has an interchange with our existing Green Line at Krung
                                                                                         Thon Buri station and connects to ICONSIAM mixed-use development. The
               Green Line Extension 2                                                    commercial operation began on 16 December 2020. The Gold Line served a
               Contracts for an additional 32.0km of the Green Line extensions were secured   total of 600,288 trips in FY 2021/22.
               in March 2017 under a 25-year O&M agreement (2017-2042). It consists of
               2 extensions; the Southern (Bearing to Kheha; 13.0km) and Northern (Mochit to
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