Page 141 - BTSGroup ONE REPORT 2021/22_EN

BTS Group Holdings Public Company Limited 5.1 Corporate Governance Policy 139
Annual Report 2021/22

Group, apart from being subject to penalties in accordance with the relevant
Reporting and whistleblowing channels laws, such personnel may be deemed to have breached the work rules of the
Company and shall be subject to disciplinary actions. There are five levels of
Board of Directors Company Secretary Office disciplinary actions depending on the nature of the breach, the seriousness of
Telephone: +66 (0) 2273 8611-5 ext. 1525, 1531
Facsimile: +66 (0) 2273 8610 the wrongdoing, or the severity of the consequences of such action as follows:
Email: CompanySecretary@btsgroup.co.th
Post: Company Secretary Office at the (1) Verbal warning
Company’s address (2) Written warning
(3) Work suspension
Audit Committee Internal Audit Office (4) Dismissal with severance pay, and/or
Telephone: +66 (0) 2273 8611-5 ext. 1553
Facsimile: +66 (0) 2273 8616 (5) Dismissal without severance pay.
Email: InternalAudit@btsgroup.co.th
Post: Internal Audit Office at the Company’s Disciplinary actions may also be imposed upon the Company’s personnel for
address their request of others to commit a breach, failure to promptly report a breach,
failure to cooperate with the investigations of possible breaches, reporting
Nuduan Chuan Chee Nuduan Chuan Chee Chong Hotline
Chong Campaign Telephone: 1 800 292 777 or +66 (0) 2677 2800 false information or retaliation against the reporter who reports in good faith.
(operated by Email: tell@thailand-ethicsline.com
unaffiliated service Post: P.O. Box 2712 Bangrak Post Office More information on the Code of Business Conduct of the Company can be
provider) Bangkok 10500 found in the Corporate Governance Policy and Code of Business Conduct of
the Company at https://www.btsgroup.co.th/u/en/2021/corporate-governance-
policy-and-code-of-business-conduct
Furthermore, if there is any doubt or require any advice on a specific case, the
Company’s personnel may consult their supervisors, or the Human Resources Significant Changes and Development to Corporate Governance
Department. Policies and Guidelines

Corporate Governance Development
All reports will be handled confidentially. The reporters may choose to remain
anonymous. In order to protect the rights of the reporters, the Company will The Company recognises and places importance on the development of the
not disclose the names or any information that can identify the reporters, and Company’s business operations in consistent with good corporate governance
will keep such information and all documents and evidence confidential. Only principles, by committing to the 2017 Corporate Governance Code for Listed
those who are responsible for conducting investigations on the reports may Companies of the Securities and Exchange Commission, the Principles of Good
have access to such information. Corporate Governance for Listed Companies 2012 of the Stock Exchange of
Thailand, the Corporate Governance Report of Thai Listed Companies by the

In the event that the Company’s personnel breach the policies and guidelines Thai Institute of Directors (IOD) and the AGM Checklist of the Thai Investors
under the Code of Business Conduct, including any rules and regulations of Association.
the Company, which causes damages to or has a negative impact on the