Page 166 - BTSGroup ONE REPORT 2021/22_EN

164 l Introduction l Nature of Business l Organisation and Shareholding Structure l Business Review l Corporate Governance l Financial Statements l Other Information l

Competitors: BTS Group treats its competitors within the scope of law and the Company has promoted the education and training of employees on the
good business ethics with emphasis on fair competition. BTS Group will not environmental knowledge with major environmental training courses in both
discredit or seek confidential information of its competitors in bad faith or an internal and external such as ISO 14001:2015 requirement, environmental
unfair manner but will operate its business honestly and professionally. aspects, and Aspect Identification for Environmental System by BSI Group
(Thailand) Co., Ltd. etc. More information on stakeholders’ engagement and
Creditors: BTS Group focuses on building creditors’ confidence in the Group social and environmental responsibilities can be found in the Company’s
and strictly conforming to the conditions and agreements given to its creditors. Sustainability Report 2021/22 at https://www.btsgroup.co.th/en/download/
BTS Group always pays all due loans and interests thereon in a timely manner sustainability-report.
and will not use the loans in any way that is contrary to the objectives of such
loans. In addition, BTS Group will not hide any information that may cause Policy and Guideline on Human Rights
damage to its creditors. BTS Group places importance on the respect of human rights, emphasising on
the equality and equity without discriminating on the grounds of race, religion,
Society, community, and environment: Undertaking businesses with good national origin, gender, skin color, age, physical ability, sexual orientation,
conscience towards the community and the society is an important driving political opinion, social status, education or other status, as well as respecting the
force to sustainable development of the community and the nation at large. BTS individuality and human dignity in accordance with the internationally proclaimed
Group is committed to undertake the Sustainable Development Goals (SDGs) of human rights, including the UN Declaration and conventions on human rights.
the United Nations with the aims to improve the quality of life and well-being of
the community and the society, which will create a strong foundation and bring BTS Group has been in compliance with the human rights laws and regulations.
happiness to the community and the society as a whole. In addition, BTS Group This includes equal treatment of employees and zero tolerance against all kinds
strives to balance its economic pursuits with environmental considerations. of harassment, no child or forced labour, compliance with disability employment
The Group conducts its business by continuously developing and improving laws, as well as providing customer services with concern on physical ability.
its operations to be environmentally friendly or causing minimal impact on the
environment, in conformity with applicable laws and internationally recognised In addition, BTS Group has conducted a Human Right Risk Assessment and
environmental standards, and fosters a culture of individual environmental Due Diligence to review its operation process and identify measures to mitigate
responsibility within the organisation. potential risks relating to human rights violation.

BTS Group continually provides support to activities that contribute to the More information on Human Rights Policy and Human Rights Due Diligence
development of the community and society and environmental protection. Such Disclosure can be founded at https://www.btsgroup.co.th/storage/sustainability/
is not only in response to the needs of the community and the society, and the policies-performances/relevant-policies/20210616-bts-human-rights-en.pdf
expectation of the relevant stakeholders, but also to encourage the Company’s and https://www.btsgroup.co.th/storage/sustainability/policies-performances/
personnel to contribute and recognise their duties and responsibilities towards relevant-policies/20210618-bts-sustainability-human_rights_disclosure-en.pdf
the community and society and the environment in a tangible way. In addition,