Page 84 - BTSGroup ONE REPORT 2021/22_EN

82 l Introduction l Nature of Business l Organisation and Shareholding Structure l Business Review l Corporate Governance l Financial Statements l Other Information l

4.2 SUSTAINABILITY AT BTS GROUP

Policy and Goal for Sustainable Management
Sustainability has been deep-rooted into BTS Group’s philosophy to foster the Furthermore, BTS Group appropriately updates the Company’s policies to
expansion of positive impact through creating value for all our stakeholders. ensure its effectiveness in addressing the needs of internal and external
Leveraging it as a guiding principle in our day-to-day operations, stakeholders. For this reason, BTS Group’s Stakeholder Engagement policy and
our Sustainability philosophy enables our Company to develop pioneering Environmental Management policy underwent minor revisions which expanded
products and services under our innovative 3M strategy - MOVE, MIX, and MATCH. its scope to facilitate the wellbeing and deliver beneficial impact.
With the integration of Environmental, Economic and Governance and Social
(EES) priorities throughout our 3M businesses, the Group is united to promote More details on BTS Group’s Policies and Commitments can be found in
sustainable growth for a better tomorrow. https://www.btsgroup.co.th/u/en/2021/sustainability-policy

More details on BTS Group’s Customer Privacy Policy can be found
Forward-looking Policies and Commitments https://www.btsgroup.co.th/en/privacy-statement
In FY 2021/22, the Company introduced new sustainability-related policies,
disclosures and commitments. More details on changes and reporting on materiality topics of the Company
can be found in the Company’s Sustainability Report FY 2021/22, section 1.4:
(1) Diversity and Inclusion (D&I) Statement – devoted to the development of About this Report and Materiality Assessment.
an inclusive organisational culture and a diverse workforce
(2) Biodiversity Commitment – aimed to encourage the preservation and
rehabilitation of biodiversity through mitigation potential biodiversity-related
risks and commitment to initiate appropriate measures in order to safeguard
the future of our planet
(3) Customer Privacy Policy – applies to our business operations via websites,
telephone, email, call centre, activity or press release registration, post,
online social media, online communication channels and other channels
or places we receive customers’ Personal Data